HOSTBABY HELP CENTER

Advanced Mailbox Options

Table Of Contents:

 

Email Alias:

Sometimes, you want to be able to have one inbox act like several different ones. For example, You want to have sales@johnsmith.com, but you also need info@johnsmith.com, as well as contact@johnsmith.com.

But lets be honest, you don't have 3 people checking each of those inboxes, so why not have them all come to the same place? That's what email aliasing is for.

Start by making a mailbox. Fill out your username and password.

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When you are done, click "Advanced Mailbox Options", as shown above.

The window will drop down and you will be presented with more options. The only box we need to focus on right now, is the Alias box. This is where you will type in all the OTHER email addresses you want to be included in this mailbox. (NOTE: This only applied to emails that are @yourdomain.com, replacing that with your actual domain.)

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Once you are done, click "Create a New Mailbox" and you are done! Any mail sent to the addresses in the alias box, are now received in the main account you setup in the beginning!

 

Vacation Message/Auto-Responder:

When setting up an account, you have the option of setting up a vacation message or auto-responder. These are useful tools for when you will be out of town, but do not want your fans to just think you are ignoring their emails. Providing a simple message stating that you are out of town and will reply to their message when you get back can save a lot of frustration.

When setting up a new account, after inputting all of the email credentials as shown below, click the "Advanced Mailbox Options" link, as indicated with the Red Arrow.

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Afterwords, you will be presented with the following options. In this tutorial, just focus on the middle section as indicated by the Red arrow.

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Start by checking the box labled "Set Auto-Responder", as indicated by the red arrow.

Next, type a message you want to be sent to anyone who emails this account, into the field indicated by the green arrow.

Next, select a the last day you want this message to be sent to people, as indicated by the Blue arrow. Note, if you click the calendar icon at the right end of the prompt, it will pop up a calendar to allow you to more easily pick dates.

When finished, click "Create a New Mailbox" and you are done!

 

Email Forwards:

Sometimes, you will want to have 1 email account that allow several people to get the messages sent to them. This is where forwards come into play. For example, if we had sales@hostbaby.com, and we want jane@hostbaby.com and john@hostbaby.com to both get the message, we can add them as forwarded addresses.

Just as in the previous examples, once you have setup your mail account how you want it, click "Advanced Mailbox Options".

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From here, if you look at the bottom section, you can click a box that says, "Save Copy and Forward". Check that box as indicated by the Red Arrow.

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Next, fill in the email addresses of the people you want to receive the message that is being forwarded, in the field indicated by the green arrow.

When done, click "Create a New Mailbox" to finish the setup. That's it! Each person you put in the forward box will now get a copy of that message.

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